Purchased this and received a defective product. Netting broke after about 2 weeks in the corner. Sent them video & photos and requested that they send me a new net so I could replace the one that broke. After about a week, customer service got back to me and said they could send out a whole new product (with frame) to replace the defective one. Not expected, but appreciated. Customer service took a little longer than expected since it could only be one online, but once we got a hold of each other, they were quick to remedy the problem. I would purchase from them again since I feel that they take great care of their customers.
Also, love the product! Perfect size for the stike zone. Goes river to river.