I really love this machine, we bought it for our business to fill with pins and small stickers. It's been a great way to bring in customers, is super easy to fill and changing out the capsules is very easy. Some reviews complained that removing the coins was an issue, the whole front does pop off when you turn the key but it is very easy to slide back into place. It's important to note that this is intended to take $1 US coins which can be hard to come by but anything the right diameter will work so we 3D printed our own coins to use and collect cash from clients in exchange for a proprietary coin. It will NOT accept quarters unless you buy the version made to do so. The plastic panels slide out easily and can be either swapped for colored plexi or we placed vinyl decals on them. The top key works like a screw to remove the cap and it's filled from the top. The base and lid are very sturdy!