I put the bike together, took it outside to try it and it made a loud almost banging noise rode about two minutes before the back tire blew out, I told them about the awful clicking and the tire, waited weeks for a new tire (which wasn’t the main issue) messaged them again and again about it the loud banging and they said to send an email, I’ve sent about 4-5 and all tell me to send the evidence again. THERE IS NO CUSTOMER SERVICE PHONE NUMBER. Just cold emails after cold emails
Respuesta de Servicio al Cliente:
Hello, there, Thank you for your patience and understanding as we work through your recent concern. We want to assure you that we are actively addressing your issue and are committed to finding a satisfactory solution. During this process, we kindly ask you to keep an eye on your ticket or email for updates. Our dedicated team is working diligently to resolve this matter as quickly as possible, and we will keep you informed of any progress.
Lizzee Upshaw 
