Update: Worked for about 18 months. Now, makes ice, but sometimes. And then melts away whatever it makes._________________This item is not NFS approved, so don't go by the word commercial in the name. That is just branding name, which could be anything. But it works, and looks at home with commercial all stainless steel kitchen equipment, so I may keep it. Let's see if the town will allow me to use it. If not, I will return.