So far I am absolutely loving this heat press. Very simple to operate and heats up very quickly. I have only used the main component so far but I am eager to try the other parts soon. When I ordered my heat press it arrived quicker than expected. The directions to put it together are not super specific but it was pretty simple and I was able to do it pretty quickly. When I unpacked the box one of the screws arrived damaged so I immediately reached out to the seller. They quickly reached back out apologizing and they not only were able to get me the replacement but also offered me a small credit because it took slightly longer than expected. I must say that it was refreshing to deal with a company that cares about their customer service. They exceeded my expectations and I wouldn't hesitate to place another order or to recommend them. We all know things happen but its how they handle it that can make all the difference and this vendor definitely went all out.. Thanks for making me a happy customer.
Andrew J Cole 
