Customer service was awful... delivery "scheduled for tomorrow" for almost a week. Online support was probably some AI that could only provide canned responses. Despite messages that a "dedicated team" was working the problem, there was absolutely no evidence anyone was doing anything. In the end, I had to track down the shipment myself and go to FedEx warehouse to retrieve it.
As far as the product itself, quality is marginal... as would be expected by the price. What was not expected were all the bent pieces. We managed to assemble and it looks okay, but more work than it should have been.
Lesson learned: go right to FedEx for help. Vevor customer service is probably just a waste of time.
houseofwilliams 
