I purchased 2 units, first one worked wonderfully and is quick tootemperature and relatively easy to use. The second unit developed a leak within 2 hours of use. Vevor sent me troubleshooting, expected me to tear the unit apart and make repairs. When I finally told them "enough" and demanded a refund, they relented into sending a new pump that is supposed to be the source of the leak.
they say they are sending a part, but it has not been received yet. A buyer should be aware, this stuff is cheaper for a reason. 50:50 for me on the unit being operational. They are easy to get in touch with through your account, but they will try to get you to fix any issues yourself.
Customer Service Reply:
Dear valued customer,we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns.We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.