I got this in the mail all excited, couldn't wait to use it, the 1st and 2nd time worked great. On the 3rd time I used it , at a customer's house I was bragging how great it worked, just got it , watch the magic, got it set up, drum roll please, turned it on and the screen was light blue with vertical lines on 1/2 the screen. No camera picture , fully charged, in the pipe , nothing , no picture,, totally bummed out. Like man this was my baby, cleaned it after each use ,kept it dry and warm i did everything but tuck it in at night so now I get to call them up on their 24/7 customer service. I'll keep you posted