Customer Reviews for VEVOR Handrails for Outdoor Steps, Fit 1 or 3 Steps Outdoor Stair Railing, Black Wrought Iron Handrail, Flexible Front Porch Hand Rail, Transitional Handrails for Concrete Steps or Wooden Stairs

Very nice.

The installation instructions were so faint, I had to use YouTube to learn how the best and safest way to install it. This product is designed to be installed into concrete. However, I installed it into thick hard wood using longer lag screws. It worked fine, but it is too heavy for cheaper, thinner or softer wood. It says it is for outside use. However a stone mason built my house and he used thicker hard wood on the three stairs inside my house. I would not recommend installing this product on anything less than three inches thick. It's weight would easily crack the wood.

Very good quality at a reasonable price

We loved the easy installation and the sturdiness of the railing!

This is very well made and substantial. Contractor had difficulty installing screws and ended up using different ones. Cost me $100 each to install.

The rail itself is GREAT...Glad that I am a Retired Master Tech, the instructions consist of a picture ONLY..I read that instructions could be purchased?? You would think?? the instructions would come with the cost of the rail??

Done

So easy to install

Product arrived in great physical condition.Easy to set up and install.

I like the look of the hand railing, the curved ends are pretty. However, I was very disappointed in the condition of the product we received. It appeared to be used or a return. For $200, I expect it to be in new condition. The railing had several scraps/ scuff marks, one of the metal tabs was bent, and the box had a lot of packing tape on it. Due to needing the railing right away, we chose to not wait on a return. We just spray painted it. The instructions have no words on them but it is fairly simple to put together. After reading several other reviews regarding the bolt anchors, we purchased better quality sleeve anchors and bolts. Despite it's "new" condition, once installed, it is a sturdy hand railing. It can support body weight to get up stairs.We spray painted our railing beige to match our siding and cover up the scrapes. TIP: you will need a 3/8" MASONRY DRILL BITA HAMMER DRILL is helpful to drill into cementUPDATE: I have increased my rating to 4 stars because the seller went above and beyond to contact me. They emailed and gave me a phone call. They explained it is not their policy to sell damaged or repackaged goods. They offered to replace it or give partial refund. We are happy with the railing. I would recommend working with this seller. I appreciated their customer service and that they are actually reading the reviews.