First, the Motor came quickly & for a fair price. Quality also looked good. Motor installed easy and was running in about 30 minutes. Tested the motor for about 2 minutes ran fine. Finished putting the belt on and did another 2-3 minute run motor did fine. Fill the compressor up with air and did good for a few days. Less than a week later the motor came on and started smoking so I turned it off and contacted Vevor Customer Service. That is where the NIGHTMARE BEGAN! welcome to the never ending loop of unanswered messages or should I say the constant request and AI generated replies. NO Customer Support number. It has been over a month and still no correction to the problem. IF you get something from Vevor and it works fine you are good. If there is a problem, it is a Freakin NIGHTMARE
Customer Service Reply:
Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you have experienced. Please be assured that your case is currently under review, and we are actively working on finding a solution that will meet your needs and expectations. During this time, we kindly ask you to keep an eye on your ticket updates and/or your email inbox.