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5 In 1 Heat Press 15" X 15" Digital Clamshell Sublimation for DIY Mug Cap Plate

Customer Reviews for 5 In 1 Heat Press 15" X 15" Digital Clamshell Sublimation for DIY Mug Cap Plate

Customer Reviews

Ratings by Features

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  • 4.7
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1610 Review(s)
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Nayanta Haley Nayanta Haley
great
no problems so far works nice
Kareem Burrell Kareem Burrell
Clothing Business owner
Very happy with my heat press. It definitely gets the job done. When I get my weight up I’ll be getting a much more larger one. Although my 1x15 is working fine.
Nicholas Savage Nicholas Savage
Mr
Used this for the first time a couple weeks ago and it has a wiring issue that causes a constant error to occur making it almost unusable.
Customer Service Reply: Dear valued customer,thank you for reaching out to us and sharing your concerns. We genuinely appreciate your feedback and understand how important it is for you to have a positive experience with our products or services. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
Luisa Luisa
Disappointed
I am disappointed with the VEVOR heat press machine. Assembly was challenging due to unclear instructions, and the machine lacks sturdiness—it wobbles when I move the handle from side to side. Additionally, I had to partially disassemble it, as it wasn’t correctly assembled at the factory, and then figure out how to fit the remaining parts myself. I could not attach a picture because I couldn't get the picture smaller than 2MB and I took the pictures from my cell phone. Wasted money. This is why I buy from Amazon, it's easy and free returns.
Customer Service Reply: Dear valued customer,thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction.To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team. Our team consists of highly trained professionals who are ready to address your concerns and provide you with the best possible solution
Tameka Garth Tameka Garth
Ms
The heat press stopped turning on after just 30 days, there is no phone number to call this company and they want pictures and videos of the equipment then it takes 24-48 hours to get back with me and I have orders to complete this is so inconvenient for me.
Customer Service Reply: Dear Valued Customer,Thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction.To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team. Our team consists of highly trained professionals who are ready to address your concerns and provide you with the best possible solution
Eric A Mitchell Eric A Mitchell
Club Director
I recently purchased the Viva Heat Press Machine, and I couldn't be happier with my decision! This machine has truly exceeded my expectations in both performance and ease of use. First and foremost, the quality of the heat press is outstanding. The build is sturdy, and it feels very durable, which is essential for long-term use. The heating element distributes heat evenly, ensuring that my designs transfer flawlessly onto various materials. I’ve used it on t-shirts, tote bags, and even some thicker fabrics, and the results have been consistently impressive. Another highlight is the user-friendly design. The digital display is clear and easy to navigate, making it simple to set the temperature and time accurately. I also appreciate the safety features, including the automatic shut-off, which gives me peace of mind while working on my projects. The size of the heating surface is perfect for both large and small designs, providing versatility for various projects. Cleanup is a breeze as well, thanks to the non-stick surface. Overall, the Viva Heat Press Machine has transformed my crafting experience, allowing me to create professional-quality items with ease. I highly recommend it to anyone looking to invest in a reliable and efficient heat press machine!
Shonda T. Norman Shonda T. Norman
Disappointed
I cannot really give a honest review because I received my heat press late evening on 10/5. I unboxed it the next morning and to my surprise the control panel was broken off 😔. My guess is that it happened during the shipping process I’m not sure. But I am very disappointed. Contacted customer service and I’m waiting to hear back from them regarding what to do next.
Mathew Fabian Mathew Fabian
Product was received with broken box
The box was received with a sizable hole and some products parts were exposed I haven’t tested it yet will try to start it up and contact with more information
Serena Breckenridge Serena Breckenridge
Heat Press
Works great for t-shirts
Kevin Scheetz Kevin Scheetz
Heat press
Awsome heat press works great. Everyone I use it I'm so glad I ordered this from vevor. Would recommend this

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