Long chain needs to be kept knot free when in use.
I like the long chain, it can be cumbersome at times but nice to have when you need it. The internal workings of the chain hoist I received don't seem to be that well built but if not abused I think it will be just fine.
It's strong, cranks good only Complaint is when in neutral sometimes you have to put it in reverse to get the chain un caught and then back into neutral to just pull the chain out. Otherwise good product.