Item arrived in perfect condition (from the outside), well packaged and undamaged. Shipping took quite a bit longer than estimated upon ordering, but that is to be expected.The protective plastic shield however was shattered (which seems to be the trend with these mini lathes). I suspect they should remove the shield for shippingOther than that, needed some adjustment out of the box, but works as expected otherwise.For those looking on how to install the quick change toolpost (does not come attached), there will be a little locating pin underneath the turret tool holder. It simply pulls straight out (spring underneath), don't spend an hour fiddling with unscrewing it, disassembling the cross slide, filing it down, etc like I did!