I like the fact that I could get a 3/4" x 100 ft for an amazing price. It came with a one-year warranty. However, the reverse didn't work. We had to push the cable back into the machine by hand. I messaged the company asking for a replacement part. They asked for a video. I already put it away. I have waited enough time that the part should have arrived by now. Now I will either have to ask for a refund, replacement or use it the way it is. It came on a freight truck because it was over 100 pounds. Too much hassle when all I needed was the part for reverse. It is usable the way it is but should have worked sufficiently in the first place. Don't get me wrong I'm not unhappy with the machine just the lack of timeliness when requesting a replacement part.
Burl 
