I purchased this roof rack to mount a ski rack on my Honda CR-V before a long road trip. The roof rack does install pretty quickly, probably under an hour and could have been done faster if I hadn't spent a bit of time just triple checking before I cut into the factory weather stripping, I was a bit hesitant to do that.. Once I got one side installed it was pretty quick to do the second. I did need one replacement part and customer service was great and helped out. The rack looks great and my older Thule Ski Rack mounted just fine to these cross-bars. I gave the quality and features 4 stars because I think it would be nice if you could move where the crossbars mount, currently when skis are mounted on the roof they are angled slightly upwards towards the front of the vehicle due to the position of where the crossbars are fixed and the curvature of the roofline. Other Thule or Yakima roof racks have the crossbars setup so that they are perfectly horizontal and skis will lie flat along the roof. Not a big deal or horribly noticeable and still about the same amount of noise from any other roof rack I've ever owned. The only other thing is the actual crossbars just kind of sit into the mounting feet so there is some very subtle side-to-side play but they are solid and I don't think it would be noticeable unless you try to wiggle them yourself. I haven't noticed any noise or had any problems with it, just might be nice if there were screws to just lock them in place more.
Overall this roof rack has been working great and I had no issues on a long road trip with 4 pairs of skis mounted on the roof and 60+mph winds across I-80 in Wyoming. I would recommend this product!
Adams 
