UPDATE: Their customer service reached out to me and resolved the issue.The product itself works great. It's waterproof and keeps my kids warmer on the drives to school in the morning. It was also pretty easy to set up.However, the zippers are NOT white like they are shown in the pictures. They are a tan color. I do not like that color, but it's going to be too much of an inconvenience to return it and wait for another one to be delivered. Now that I look at the pictures it looks like they were deliberately edited to make the zippers appear white even though they are not. I do not like shady business tactics so I'm docking 2 stars for the intentional deceit.
John R. Stephens 
