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VEVOR Electric Meat Grinder 850W 550Lbs/H Commercial Sausage Maker Stainless Steel for Restaurant Butcher Supermarkets

Customer Reviews for VEVOR Electric Meat Grinder 850W 550Lbs/H Commercial Sausage Maker Stainless Steel for Restaurant Butcher Supermarkets

Customer Reviews

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215 Review(s)
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Aakash Aakash
Stopped working in 2 days and slowest customer service
The grinder stopped working after only two days of use, despite already being delayed in shipping. It's been over nine days since I contacted customer service about the issue, and I still haven't received any solutions. Extremely disappointed with both the product and the support. I’ll update this review if a satisfactory resolution is provided, but for now, it's a 1-star experience
David Pack David Pack
Mr
The grinder worked only a few times before the shaft broke in vivo wants to tell me I can just buy a new one, but no one sells these parts. They give me $50 to replace it when there’s no parts available to buy their warranty is horrible because they just try to mess around.
Customer Service Reply: Thank you for your patience and cooperation throughout this process. We are pleased to inform you that we have reached a mutual agreement regarding your recent concern. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Your satisfaction is our top priority, and we are committed to ensuring that you have a positive experience with our service.
Taylor Taylor
Metal debris in food
The tip of the auger screw is chipping and cracking. Trying to start the refund but none of the picture or video uploads will work, no matter how I format them. And you cannot move on with the process until you upload a picture video of the problem. There's no number to call. So here we are...
Customer Service Reply: Dear valued customer, we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.
John C Simmons John C Simmons
Not happy
I'm not happy with the performance and it started leaking some kind of liquid also the grinder doesn't seal off against the drive unit and meat works in behind the grinder and it will not push the meat into sausage casings
Customer Service Reply: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
Shawn Halbleib Shawn Halbleib
Never came
Item got lost in transit. Vevor refused to send a replacement or substitute since they said they didn’t have this item anymore. The closest item is $70 more and they won’t do anything to compensate me for the difference. The entire process took 3 weeks for them to just refund my money and refused any other solution. According to vevor, the item was delivered to me, but tracking has it lost in space. The entire process was very discouraging and I don’t know if I ever want to do business with vevor again.
Customer Service Reply: Dear valued customer, we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.
Nelson Nelson
Any
It's a good item and they ship fast, and also Vevor has a really good costumer service I got a problem with the first item but they replace it in no time very good
Joe H Joe H
VEVOR Customer
This small Meat grinder worked better than expected with no problems. After having been a meat cutter for fifteen years this equipment worked really well with no clogging on the course plate or the fine grind plate on the second grind. A great value!!
Matt Matt
Vevor meat grinder
I was super impressed with this grinder. Received in 2 days and couldn’t believe how heavy duty this grinder is. Would highly recommend.
Thomas McDonough Thomas McDonough
retired
The machines grinds great, fast and efficient, I bought it to mainly make sausage links. Setting the machine up for links is easy but the assembly is not snug once assembled. There is a gape of 1/8" between the thin locking plate and the sausage tube feeder so the whole assembly can move back and forth.his loos allows some sausage to ooze into the rear area of the worm screw since the seal isn't snug. I can still make my links but this fit will only accelerate the eventual wear of the grinder and its life expectancy. If this prediction comes true I will use another supplier for my next machine. Maybe there's a thicker locking plate fix for this problem?
Customer Service Reply: Dear valued customer,thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction.To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
Joe Joe
Mr.
For the price point did not know what to expect. What a great, well built machine. Already used it to process two hogs and two deer. It is super fast and grinds meat and fat with no issue.

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