This dolly is GREAT! Our new house has steps at every entry and two staircases inside (one of which is VERY steep). We were able to move very heavy and large items using this unit (washer, dryer, boxes, dressers, desks, etc.) Comes with two very handy rope handles to help lift the load. For most large items you do have to team lift so items don't fall forward. Now that we are moved in and doing some remodeling I've used this to move in vanities, new toilets, etc. Was a GREAT buy! keep in mind that because it has 4 wheels on the ground at once it has a terrible turning radius. In some cases we would get the item to the stairs, put it down then move the dolly to the stair side and reload the item (we have a wall 3 feet after the bottom of our stairs).