Customer Reviews for VEVOR Step Handrail 304 Stainless Steel Stair Railing 1-2 Step for Indoor and Outdoor Adjustable Metal Hand Rails for Steps, 31.5x35.4 Inch, Silver

I have contacted customer service in three separate occasions. There is no way to talk to anyone on the phone. Despite showing them the photos they requested with the nicks in multiple places they offered me only $20 saying it must have been damaged in transit. There is NO damage to the packages in the areas nicked (which are again, multiple) and it was siting in a bunch of rust at the base with base already rusted out. Buyer beware … the quality control of Elat is being sent out seems to be nonexistent and if you have to deal with an issue you’ll be bounced around in email tickets and then the issue ignored.

Very sturdy. Highly recommend. Smooth rail. Easy to install. Nice finish.

Easy installation, very sturdy.

Everything great except the covers for the bolt covers. the covers are too light of a metal used, they dent easily. Everything else is great.

railing was easy to install,attractive and an incredible value. still can't believe the price! i would highly recommend it to anyone

Shipped promptly and received as estimated. Great quality - admired by neighbor who will order soon.

I ordered this handrail to install for an elderly couple on their steps leading down into the garage. It was simple to install & seemed sturdy enough after being attached. The style was nice looking & the client was happy with the outcome. They liked it soo much they want another one on the other side of steps. I am a satisfied customer. Yay!!!

Bought this rail for my mother's front porch, it came with all the tools to install. Just a great product!!

Insurance wanted me to put handrails at my rent house. These worked just fine for what I needed. Easy to install and look great for the price.

The 2-3 Step Railings did not fit my back porch steps. I carefully measured and review the item prior to purchasing. My rating is based on the excellent customer service I received when attempting to return the item. All my emails were immediately replied to and the resolution was not what I wanted but it was very good based on their return policy (which I didn't read completely prior to purchase). I'm carefully checking the website now looking for a replacement.