I’ve had this about six months now and the motor became weak and erratic. I contacted Vevor for support and after a few emails back-and-forth they emailed me a full new -improved unit to replace the old one. Thank you, Vevor!
This machine worked for a month and a half, now the motor is too weak to turn the drum. This machine worked for a month and a half, now the motor is too weak to turn the drum.
Customer Service Reply:
Dear valued customer,thank you for reaching out to us and sharing your concerns. We genuinely appreciate your feedback and understand how important it is for you to have a positive experience with our products or services.
I purchased the Rock Tumbler as a gift, so am not able to totally rate this item. I did the basic inspection. The tumbler arrived in a timely manner and had everything in it that was in the listing.