I think the unit works and it is plenty big for personal jewelry, glasses etc, but seriously why not just include the basket so I can use it the first time I open it? And ask someone on here-I volunteer!- to make your instructions clear. Small fixes and this would be five stars. I hope it continues to work, I wanted a jewelry cleaner like the jewelry store and this was the one they showed me in the picture from their store. I do think it does what it's supposed to do very well.