This unit has been amazing for us. We love the Dole Whip mix and vanilla soft serve. We have used this during many family events and parties. It works so well and you can have ice cream in just a few minutes. Can run many cones or small cups in a row, then you have to wait for cylinder mix to harden up. Hopper up top holds extra mix ready to flow into main cylinder. Not for small batches or a couple of people but we always store in the freezer the extra from parties and enjoy left overs for days. It is heavier than expected, we move it outside for most parties, it takes two people to carry. Takes about 15 minutes to clean after each party. Pennies on the dollar for great refreshing desserts, we always serve with toppings and syrups. This has been a great machine for about 3 months, 200+ servings and counting.