This is a solid rack. Yes, it is not flawless and did have some minor nicks. Both sides are the same so you can try to use the best side facing out. And the bars can be rotated to hide the nicks from view. You'll need lags/screws if you're mounting to wood or drywall ceiling, it comes with masonry lags - oddFor the price point, don't expect ones you see on Pintrest. It dressed up my custom cabinet nicely.