I received my heater later than it was expected first of all. Once I received the heater I tried to get it running off my Jackery, but the output wattage was too low. I ended up testing it out on a motorcycle battery until I could get a 12V DC 15 Watt power supply. The unit would not turn on. I opened up the shell of the unit and found out that the connector from the main harness to the controller was very loose. I got the unit to power on, but as soon as you moved the wires around the unit shut off. I sent a ticket in and Vevor asked for video and pictures. I sent those in. They looked at it but couldn't do anything. They offered me $40 to have it fixed on my own. I said yes and they never refunded $40. I ended up fixing the unit on my own by putting spade connectors on the ends and connecting the leads. I used a Multimeter to figure out what leads were connected in the connector. After I did this, the heater started up and has been working great since. I'm heating my basement with it on the lowest setting. The tank lasts a little over a day on a gallon of diesel. My basement stays at a good 50 to 55 degrees. This is fine with me since I just want to keep the pipes from freezing. So other than that connector issue, the heater is great, Vevor service isn't great and even with their refund offer, they never did refund me.