Customer Reviews for VEVOR 12V Electric Winch 17500LBS Synthetic Rope 9.5MMX26M Wireless ATV Winch

It stopped working after two uses. Contacted Vevor and instead of having me send the defective one back, they sent me the part and expect me to install it. Vevor has very poor customer service. They apologize profusely, but don't get off their ass and solve the problem. They don't let you know about shipping problems until you contact them. I order some welding blankets, weeks ago, and the tracking says the shipper hasn't received them yet, but Vevor assures me that they were shipped. Please stick to FedEx or UPS and not these lame fly by night freight companies. At least you can get results from FedEx or UPS. Very disappointed.

I have found it to be good quality and ease of use. Thank you for your prompt response and delivery.

Fantastic winch only complaint no mounting plate sent several msg with no response got plate from Home Depot

Purchased 13,000 lb winch on 8/29/24. Outstanding price and delivery ($125.00 on my porch in 2 days). Instruction manual was JUNK. PUT THE COLOR PHOTO ON THE FRONT COVER NOT ON PG 21!!

Put this on my equipment trailer for pulling ip old tractors from time to time. Should work great for my purpose. Generous cable amounts and wireless control included. Very Handy..

This thing has 13,000 reasons you should choose it. Packs the pull power for the toughest jobs, coupled with the ease of use syntgetic rope, and lead to keep itself on track and organized in the spool. Its duty cycle is no hinderence as youll find with other brands. Wireless and Wired remotes for simplicity, a industry standard footprint to place on a mount of your choice. If you need the proof just take the biggest thing you own and go get it stuck!.......And watch this thing work its duty!!! It could pull the soul out of Mrs. Clinton

One more Vevor product purchased and installed. This winch is fantastic. I mounted it in a Vevor box on my 20ft 10,000lb trailer that sits on a Vevor 1500lb Weight distribution hitch. Fantastic products, great prices, fast and free shipping. I go to Vevor first when I need something. At 70 yrs old I have bought a lot of stuff- mostly toys with motors, some not with a motor. Like this old lumber filled wagon- Pulled it on my trailer with this winch and hauled it 300 miles on the Vevor hitch. I will be doing a review on the hitch soon! I am sitting on Eight Vevor purchases and 100% happy with them all. Thank you Vevor - keep it up as your products are fantastic.

Well worth it... other winches are twice the price or more... great for everything I need around our home farm.

Installed on my car hauler trailer. Got its first workout last week with a 1/2 ton truck not running and brake drum seized. The winch pulled it right up the ramp and onto the trailer. The wireless remote made it a one person job to get it loaded. I highly advise you to chase the threads on all bolts and nuts. I had two that were pretty bad and had to be replaced. I believe cleaning the threads would have saved them but I needed longer bolts anyway. Didn’t give 5 stars on quality due to the bolts and the color on wires and caps fading after a couple days in the sun. You can see in the pictures the red parts now look pink. The price and function are great.

I need the mounting plate to mount the winch, it should have been offered at the purchase of the winch. I want to use my points to purchase the mounting plate.