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VEVOR Heat Press 15 x 15 - Heat Press Machine for T-shirts, Fast Heating, High Pressure for Digital Industrial-Quality Sublimation Printer for Heat Transfer Vinyl, 15" x 15", Black

Customer Reviews for VEVOR Heat Press 15 x 15 - Heat Press Machine for T-shirts, Fast Heating, High Pressure for Digital Industrial-Quality Sublimation Printer for Heat Transfer Vinyl, 15" x 15", Black

Customer Reviews

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360 Review(s)
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Bambie Bambie
Great
I Got got for my son and he loves it he make his own clothing and sales them this it a great size and heats good
Brad Brad
Engineer
The description lied. It does not go up to 570F, it only goes to 450F. This was not good because I was trying to use it for a application outside of t-shirts.
Gina Vargas Tenorio Gina Vargas Tenorio
Very hard to open and close
Is it possible to oil the bolts area? Or the screws? It is extremely difficult to lock and release. I love my Vevor products! Please help.
Dashaun Dashaun
Not work
It just stops working I had to buy a new one recommend something else not this most likely will have to buy a new one
Ryan Ryan
Owner
Great Press for the price. Easy to operate. Easy to adjust. Would purchase again and also have other Vevor Products
Tina Tina
parc
It is a giant piece of garbage!!!! The heat is not consistent anywhere on it. I have ruined multiple items. THEY DO NOT ALLOW RETURNS!!!! DO NOT BELIEVE WHAT IS WRITTEN AS IT IS FALSE. They make you send them pictures of the box and videos to prove what doesn't work and then they still say sorry no returns. They want to send a new control box. Not sure how that is going to fix the heat coils. They are incompetent to say the least. I have had this garbage for almost 3 weeks now as I have been fighting with then for 2 to return it. You cannot get any even pressure unless it is all the way down. So not really sure why it adjusts up when the bottom doesn't have the spring to adjust to get even pressure. So it literally can be used for a very thin shirt with no collar or sleeves. They also no longer have a phone number to call for US/Mexico/Canada due to the overwhelming calls and complaints. So it is only email which they do not respond to at all!!! So the only resolution you can get is to file the complaint with your credit card company.
Customer Service Reply: Dear valued customer,thank you for reaching out to us and sharing your concerns. We genuinely appreciate your feedback and understand how important it is for you to have a positive experience with our products or services.
Justin Wallace Justin Wallace
Good press at a good price
Ordered the 15"x15" press for my wife. When it came in it was very simple to assemble. We've been using it almost every day.
Miguel Miguel
Buyer
Press does not work do not buy! Transfers don't transfer. Heat reading is off. Pressure might be off as well since transfer don't fully transfer. Support not helpful when informed they just said if red light on relay is working. Didn't address issue at all, I'm sure they won't refund me my money and I'll have a almost $300 paper weight.
Customer Service Reply: Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you have experienced. Please be assured that your case is currently under review, and we are actively working on finding a solution that will meet your needs and expectations.During this time, we kindly ask you to keep an eye on your ticket updates and/or your email inbox.
Vevor heat press Vevor heat press
Challenging to Use Without Clear Guidance
I primarily use cotton shirts, but I found this product challenging to operate. The settings are unclear, and the instructions, while somewhat helpful, lack the detail needed for someone unfamiliar with the process. I attempted to find guidance on YouTube, but I still feel uncertain about using the product effectively. Overall, the user experience could be improved with clearer instructions and better guidance on proper settings.
Customer Service Reply: Dear valued customer,thank you for reaching out to us and sharing your concerns. We genuinely appreciate your feedback and understand how important it is for you to have a positive experience with our products or services.
Penne Chaput Penne Chaput
Mrs.
To start with, this heat press worked great, held temperature and my projects were turning out pretty good. After a couple of months though, temperature would drop allot after closing it and wouldn’t reach target temp before timer was up. Adjustments to time and temperature to try to compensate for the temp drop but that didn’t help. I submitted the video that was required to ask for help and explained the problems I was having. After going back and forth messaging, they told me they would be sending a new thermocouple. Needless to say the wire they sent came with no instructions on how to change it out. I did manage to get it done but things didn’t improve any. I guess I should have bought something more expensive but I liked the design of this one. I’ll write this off as a huge mistake and probably won’t be buying from Vevor again. Customer service makes it difficult to even file a complaint by asking for a video and then limiting file size and format and only one can be added.
Customer Service Reply: Dear valued customer,thank you for reaching out to us and sharing your concerns. We genuinely appreciate your feedback and understand how important it is for you to have a positive experience with our products or services.

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