Customer Reviews for VEVOR Commercial Soft Ice Cream Machine, 3 Flavors Ice Cream Machine w/Pre-Cooling, 5.3-7.4 Gal/H Gelato Machine Commercial, 2200W Countertop Commercial Yogurt Maker Machine, w/LCD Intelligent Panel

I've never owned or really operated an ice cream machine. Did the research and decided this would be a good starting place. The good: Works very well. Makes great ice cream. Easy to clean. Ready to dispense ice cream very quickly. Easy to understand controls. Nothing really to say that is bad. Just understand that the ice cream mix on top is not chilled and if you use a mix with dairy it will go bad after some time. The compartments for the ice cream mix are not removable, so you have to empty out any excess mix manually. Ice cream quality is 100% based on your mix. The machine is merely a vessel. I experimented with different mixes until I was able to get the taste I wanted. Just following the standard mix recipe may not give you the best tasting ice cream. Over-all this is a great performing machine at a great price.

Good product, fair price, follow instructions for Assy and make sure you clean it after your finished at the end of the day

Excellent machine. Perfect size for our church. It arrived via freight, and the truck driver graciously brought the skid right into the fellowship all for us! We used the new machine within a week and the church families LOVED the ice cream! Great purchase for our church!

The only issue that I have had, is cleaning the chocolate flavored ice cream.. Soap and Water is not quite enough, so I use One-Step cleaning solution that I have for my homebrewing. Solid machine, cools the refrigerated ice cream mix to "Ready to Serve" in 15-20 minutes. I used a 2 Wheel cart, added a shelf and mounted the Ice Cream Machine to it. Easy to move around, portable for parties, and to rent.

We are very disappointed in this ice cream machine. We have only used it once. When the machine runs, it is very loud and noisy. The whole room shakes. Every time you pull the handle down for ice cream it kicks on . If we could return it we would.

I purchase the machine use it for the first time on Saturday and getting an error message 55 belt and can't get hold of anyone to tell me the next step

Hard to adjust firmness of softserve. Can’t turn off one side if empty, so it just beeps. Otherwise a nice looking machine with a good price

I bought this machine, because name brand commercial machines are insanely expensive for non commercial use. I have done about 400 servings with it so far and it works wonderfully. No problems, easy to use. My only complaint is that I had to wire in a 30 amp circuit to power this machine. It WILL NOT RUN ON 20 AMP SERVICE. If it had parts available and was repairable it would honestly be perfect. However, having read numerous reviews and watched tons of youtube videos, I did buy this machine with the expectation that it will someday break down and become a huge paperweight. However, you get what you pay for. For the time being, it works great and meets my needs perfectly. I did try to run it out in my garage for a block party in August, with outdoor temperatures in the 80's, the machine couldn't keep up and did fault out a few different times. But we also used it for halloween night and ran 200 cones through it with cooler temps and it performed flawlessly. In a climate controlled environment it doesn't have a problem keeping up with high demand.

Vevor is an irresponsible company I paid for two machines and so far I only received one the one from Ice Cream never arrived

Was hesitant at first to buy since I've seen so many mixed reviews, and this is a lot of money. But I have had all positive experiences with other products from Vevor and decided to give it a try. Very happy with the purchase tho. I have had no issues, very easy to use and cleaning isn't so bad either. Consistency is perfect and really like the keep fresh feature so that I don't have to leave it fully running 24 hours a day. Would definitely recommend.