I was a little concerned this cutter was going to be garbage, but I have to admit it's not. While my previous cutter was a Graphtec, I was a little skeptical this would even be close. I was wrong! While its not as solid as a Graphtec, the cutting quality is spot on and may even exceed Graphtec. I was working with some very small lettering, about 5/16" tall, this thing cut it perfectly! It even uses Roland blades. Software is basic, but easier to use than most, perfect for the beginner. I havent tried to cut reflective vinyl yet and I'm not sure how it'll do as reflective is thicker and tougher, but cuts Oracal 751/851 beautifully. I almost bought a cricket because I don't do large cutouts anymore, but I am glad I purchased this instead. Very impressed with it.