I received the packaged and unit intact, which was a big deal for me. Overall, the unit is a nice one, although I had to disassemble and reassemble it to tune it up a bit. However, I found it to be pretty clean inside, with less sand left over from the sand casting process than I have seen in many similar tools. I also tuned up the pawl/gear contacting points, and drilled small recesses in the (pinion)arbor gear/spindle to accept the two set screws that hold the locking collar on more securely. I'm very happy with the results.