Customer Reviews for VEVOR Automatic Door Opener, 100-240V for Max.220lbs Doors, Swing Door Operator for Disabilities w/ 2 Wireless Remotes, 2 Exit Buttons, Keypad, 5 ID Cards, 2 Stainless Steel Push Buttons, CE Listed

I purchased this opener for my Mother's apartment door at assisted living so that she could remotely operate the door on her own. The basic installation was pretty straightforward. But all of the additional accessories for the operation are difficult to figure out. Instructions are confusing and incomplete. They do not clearly explain the wiring and some of the necessary wiring is not included. It's like all these nice accessories are just thrown into the box and you are left to figure it out on your own. Customer Service is only via email and takes days to get any helpful information. One of the biggest problems is that the manual operation has a lot of restriction from the opener when powered on and will not fully close the door after opened manually. Any technical help is limited at best. After more than a week of back and forth with customer service and technical support I have not been able to complete the installation and have it operating correctly. Technical support has now asked for a video of the issues but a video can not be attached to the messaging. I have many years in the building trades. I have invented and fabricated products so I have some experience with these things. It really should be a simple installation. But it is far from that. I do think it's a good product but the instructions are so poorly written and not translated well. There is far too much that is not clearly explained. So I have tried to add photos but for some reason the photo upload on comments doesn't work the same as on support. I also wanted to post a video but you would have to post the video to a website so you can copy the url to post it here. Again.. makes no sense.

This doors a excellent to work with and the Price is unbeatable. Easy to install. I have ordered a few times and have had NO issues.

I order two ADA door openers one of them worked perfect and the other did not. I have sent a video to customer service showing that one of the door openers are not working properly and and they do not want to replace the bad one.

The unit looks to be very useful, however there are 2 sensors included in the kit, with no explanation of where they should be locate and how they should be attached. I've been trying to get answers to these 2 questions for 3 weeks now and so far no luck. Their customer service folks seem to be unable to understand the questions, since their attempt at answering the how they should be attached only showed how to attach one of the 2. Still not even an attempt at explaining where they should be located.

I wished they included more drawings on wiring and set up but after asking they gave me what I needed to make my customer super happy… Thank you… Works great and was fast getting it to me …

unit works very fine with no issues. but the wiring instructions are not very good about setting it up with the codes as well as the cards.

The Vevor automatic door openers were easy to install and setup. In our application we had restroom door entryway with two doors. These units were connected with the outer door as a master and the inner as a slave. The connections were straight forward and easily configurable. Everything short of wiring was included in the kit. Door switches, motion sensors, RFID reader and cards, and remote controls. Our application was using 36” solid wood doors and there was no issues with the size of the doors. Now with a push or pull of the door and both doors open or we can use the wall mounted switches allowing our disabled members easy access to our restrooms. I would highly recommend the door openers.

I alway do business with vevor love the technology. The price is best too. I never go wrong with customer service

Just received the goods, it's great, it's worth it!! Come back in the future!

Wishing you a prosperous business!