It took me a couple years to finally place my first order from this company. I was SKEPTICAL about ordering here since I didn’t know much about the company and its legitimacy for processing orders from beginning to end.
I was thinking of ordering from a different site but I saw that the prize here are great.
I order 3 items on December 18th, 2024.
My first 2 of 3 orders was shipped & received at a reasonable time. (Order date December 18th, 2024. First 2orders received on Jan 20th. Commercial Mixer Delivered and received on Jan 29th 2025).
My 3rd order, a 30qt Commercial Mixer, Model No B30B, came a lot later, which was understandable since it was heavy with a shipment weight of 194lbs coming from Atlanta, GA.
It arrived 5weeks later. I was impressed by its packaging and how sturdy and secure it looked. What could go wrong? I unpacked the package and followed the instructions it came with (no diagram-only words) and plugged it in and it didn’t work.
I had been waiting for this mixer to start my bread production after having been using a 6qt mixer. This was going to be my relief and an upgrade, even though it took a lot longer to get it, I knew I would be able to catchup with my bread production. But after finding out that this mixer didn’t worked, I am definitely disappointed.
I reached out on live chat and corresponded their request for proof, but few days later I’m hearing crickets, still waiting for it to be resolved.
I’m not sure where this will all lead but I definitely need a working mixer.
My advice is to think twice, 1.) the urgency of your production 2.) adjust time for delays like I am having, 3.) if you need a commercial mixer without time limitation, maybe you shouldn’t gamble here. Order it somewhere else.