Customer Reviews for VEVOR Commercial Ice Cream Machine, 18-28 L/H Yield, 1850W 3-Flavor Countertop Soft Serve Ice Cream Maker, 2 x 5.5L Stainless Steel Cylinder, LED Panel Auto Clean Pre-cooling, for Restaurant Bars

It has been easy to use once you figure it out. Instructions are translated poorly. Fortunately a friend had one and was able to help me figure it out. There is a video online of a different machine that was helpful. Our employees love it. We don’t use it commercially only for fun.

First off, the customer service we thought was great, one day after we received the machine it went on sale and they gave us a credit down to the lower price. Well done! The machine is well built and so far is operating great. There is a hitch though, the instruction manual that came with the machine is poorly written and does not cover even some of the basic functions like ""settings" and what the various codes means. On top of that, there are no You Tube videos out there to help out. Long story short, you are left to try and figure out much of how to assemble and operate the machine on your own.

pleased...the shipping was very involved and chaotic because I wanted to chg. delivery address, but eventually got it...I had to speak to approx 8 different people...you should chg. procedure to allow for a smoother change of delivery

Great machine. A little loud but I've never owned one. No clue what to expect. I have soft serve in my living room. How do you beat that? Love this machine!