I purchased this ice machine for our small coffee shop, it's perfect for us! We needed something compact and affordable and this fit nicely under the counter where we had removed a cabinet. We've only been using it for a month and are currently in our slow season so once spring break rolls around and the demand for ice increases I will try to come back and give an update.As I said, we have only been using our machine for about a month and we love it! I will do my best to get back to this review to give an update on how it is keeping up and also add some pictures! Feel free to ask questions on my review and I'll try to answer the best I can. Cheers!