Customer Reviews for VEVOR Commercial Ice Maker, 100lbs/24H, Ice Maker Machine, 50 Ice Cubes in 12-15 Minutes, Freestanding Cabinet Ice Maker with 33lbs Storage Capacity LED Digital Display, for Bar Home Office Restaurant

I bought this unit to replace my ice maker that had just died. Settings are a little weird, but after figuring it out, it was fine. I like the option of different thicknesses of ice it can create. It does make the ice very quickly as well. The overall design is very good. The only thing I'm disappointed in is that it doesn't recycle it's melted ice back into the system as it drains it. Since this is at my home bar, I don't have a sink around it, so therefore, I had a bucket it would drain into. After a month of consideration, I am returning the unit to seek an alternative ice maker.

Purchased this ice machine, may 2024. It stopped freezing, the water, and now VR says that we have to fix it. And the description says it has a one year warranty. It was great when it made ice. But obviously vevor does not stand behind the products.

This maker makes ice and makes it in large quantities. If that's the goal, it has succeeded. I have installed mine in my laundry room, tapping into the water supply line from the washing machine with no issues. Unfortunately, with it being lower (and requiring a water discharge) than the discharge height, I had to install an HVAC condensate pump to assist. For those looking at this, please keep in mind that it does not recycle water back into the pump system. As the ice melts, it drains out and new water is brought in. I will likely replace the water purifier with a more universal fitting one soon. From a making standpoint, it makes a tray (36ea 3/4\" cubes) every 15minutes. The density of these can be adjusted by adding/subtracting time on the screen. It does not make pellet or chewable ice, but it does make large quantities. I would recommend a smaller metal ice scoop over the installed plastic one that is included. The one included is large and takes up a majority of the room within the ice box. A smaller metal one would be more suited for breaking up the ice.

This is a decent product and if your mechanically inclined I would recommend it. If not, steer clear of VEVOR, their customer service is terrible. If you experience any technical issues, be prepared to upload pictures, no matter how small the issue, then wait one to three business days for a response. If the response doesn't answer your question, start over. VEVOR does not allow customers to speak directedly with technicians. I had several small issues with my ice maker and ended up going outside of VEVOR to get the assistance I needed. Summary, decent product, good price, terrible customer service.

Makes lots of ice and fairly quick. Needs to be monitored or the ice melts and it starts making more.

I love this ice maker! It is a little loud when operating and I would recommend it be placed in a room with a door if available.

Have had the machine for 2 months and it has paid for itself already great machine would not buy anywhere else

The ice machine and water pump work very well! I have used it for about 2 1/2 weeks so far, but I couldn't be any happier.

A very nice looking and clean machine. Works as advertised and stylish enough to put at the basement bar. The only complaint I have, is that for the price, it should have came with more water line or a saddle line for water supply. The ad could have also explained that u will need a drain line ran because the ice will melt as this machine isn't really made to hold those 33lbs as advertised for weeks because it will melt away

I'm really impressed with the ice maker. I hope it last a while because it makes ice pretty quick. It's a life changer!