Customer Reviews for VEVOR Commercial Ice Maker, 360LBS/24H Ice Making Machine with 330.7LBS Large Storage Bin, 700W Auto Self-Cleaning Ice Maker Machine with 3.5-inch LED Panel for Bar Cafe Restaurant Business

The machine works great now that I have both parts. The bottom is missing it's plug. The ice stays cold in bin for days

Machines came and damaged just needed to replace the top.What a hassle I've sent picture actor picture and it always needs more.I'll be very hesitant on buying anything else from them.Sorry Vevor If you don't know how to read your own barcodes, that's not my problem. And the damage in the pictures are clear.

These ice machines work beautifully. Very good quality and fair priced. I would recommend these to anyone and I will order more.

This thing is totally awesome I have had it about a month now and no issues what so ever. I ran the water line plugged it in and it went right to work the bin was full in 24 hrs. I would buy this product again if I had a need. I have raved this machine to all my friends and I know of two that have made the purchase and they are happy with it as well.

As others have stated, the ice maker unit portion comes in a couple of days by courier. The ice bin takes longer as it comes by truck due to it's size. They both came with some minor damage but they were both serviceable after straightening some dents. It was easy to install and turn on but changing the ice thickness is a challenge. It would be a wise move for Vevor to provide a detailed manual on how to adjust settings using the digital display so we customers are well versed in adjusting the cycle. The machine goes through a full cycle as follows: 1. The Ice maker is turned on and the controls add water as needed to keep the pump reservoir "sink" filled. 2. Ice maker runs for 2 minutes in a freezing mode then the display shows a countdown clock that is adjustable to complete the ice freezing cycle. (I have found that setting it for 6 minutes works well for smaller cubes that break apart easily) 3. The selected countdown time ends and the ice maker goes through a harvest cycle of up to 2 minutes. 4. Sometime within that 2 minute period (usually around 50 - 60 seconds), the ice sheet is released from the Ice mold and falls into the bin. 5. When the ice sheet falls, the plastic door in front of the mold is moved away from the mold, triggering the system to start the cycle over again. 6. This continues untll the ice has built up in the bin to the point where the falling ice doesn't allow the door to return to it's starting position. To adjust the countdown timer, have the unit running. When the initial 2 minutes have counted up, the display will jump to the countdown timer. To adjust the ice thickness, press the 3rd button from the left to enter programming mode then press the 4th button from the left to increase the time by a minute and the 5th button to decrease the time by a minute. Shorter time = thinner ice / Longer time = thicker ice

So far ,so good about 7 days in on the new ice machine,seems to be working great. Packing was good but was roughed up during shipping, the bin will come several days after the ice machine unit , be prepared to wait for it . Let's give it a year or two and see how it holds up. C.A.G.

Machine is really good. Makes all the ice needed to keep up with our business. How ever it doesn't come with a detailed owner's manual. The manual you get in a pdf isn't great either. No step by step operation for troubleshooting, cleaning routine maintenance. They really should improve on this. Otherwise would buy it again.

The ice machine head arrived in about 3 days, the bin arrived one week later. It works great and makes a ton of ice. The only negative I have is the plastic fittings that come with it. I went to Home Depot and bought brass fittings to get a more reliable connection.

Great product works perfectly I would recommend you to others people also I’m thinking about purchasing another one in a couple of weeks. Great products love my icemaker. Thank you.

Ice machine is working wonderfully, once we figured out the kinks. We went through 2 days of trial and error as there were no warnings or labels showing that we needed to look for shipping tape and packing styrofoam up inside the mechanisms. After countless hours of back and forth with customer service, because it would not make ice after the instructions only say to "plug and use", they advised to unscrew the top half door and video what was going on. Once we got inside it, we realized the mechanisms were taped together "for shipping", but would have never known to look for this otherwise.