I'd been hunting for a larger capacity countertop convection oven, that was built to last, but not costing several thousand dollars. I was immediately attracted to the logical/better build and simple 2-knob control, that makes this oven intuitive to use, straight out of the box. Love the double-pane glass door w/ rubbery sealing gasket, solid metal construction of the unit, quiet fan and a heavy duty power cord. I love that I can put pans or sheets in it, that could handle baking 1 dozen cookies at a time. It runs on 1600W, so has no issues being plugged into a household outlet. Also, I very much appreciate that the oven was sent to me very quickly. While some may like the stainless, mirror finish, I'm not enthused--I can never get these kinds of surfaces completely clean! Since it just arrived today, I can't comment too deeply on the quality of the how it works. I grabbed a frozen pizza and shoved it into the oven, to test. I noticed two things immediately: 1) Both the top and the bottom crust seemed to be crispier than in my recently defunct countertop oven; and 2) Although I set it for close to 400 F degrees, the oven only went to 375 F, and kept the temp. there, the entire cooking time. I don't know if this is a defect, or if the oven is deliberately designed to heat up 25 F degrees less than what is set, because it's a convection oven. I do have a minor complaint. The oven was packed into the box with a small 4" radius & 3/4" deep dent in the upper left corner side (near the top of the door). The box was torn and roughed up a bit, but nothing of the box's damage, corresponded to this dent. So some quality control issues there. It doesn't seem to affect the seal of the door, so I decided to try ordering a less than $20 car dent puller (aka 'suction cup') device off Amazon. Hopefully, it'll fix/improve the cosmetic damage. I very highly encourage purchasing the 4 yr. Asurion warranty to go along with this oven, just in case it lasts the same as the more light