I have to start out by saying the first one we received did not work, however VEVOR came through and replaced the bad unit. This countertop ice maker does a great job at making ice and making it quick. The ice is perfect for drinks, it's small nuggets that are chewable. My family takes iced water to work and school everyday and when we get home as well, we use a lot of ice. This unit keeps up with our heavy use. My one piece of advice is be ready to clean the unit weekly. There is a metal mesh filter screen in the bottom right of the water tank that collects particles and must be cleaned to keep the unit working without "squeeling" sound issues. We use a steam cleaner that has a small wand attachment designed for grout that easily cleans this screen. We clean it every Sunday evening, and found this cycle keeps it running smooth. I recommend this unit, as it's size - price - output make it ideal.