We were so surprised with this little ice machine. It’s fast, clean, and produces great small crunchy ice. Instructions are clear and easy. Clean, fill with water to the line. First time takes about an hour to fill the bin but after that it’s consistent ice as long as there is water in the machine. It’s a little big for under the counter so we have ours at the end of the counter. I had my doubts because of the price but this ice machine is a hidden wonder.