The first one was crumpled on the side, top shelf. I am a little irritated that they did not offer to replace it because they increased the price so much. So we ended up paying about $30 more for a new one but at least it’s the size we need.and HOPEFULLY better quality. You need to know it’s NOT magnetic stainless steel, so if you intend to put a magnetized utensil hanger from it, it will not work.