The snake came from the factory loaded backwards. The snake should run counter clockwise, if not you need to change it before use. Ran about 20ft before I noticed it was already a mess.
I only used it once but it worked and worked quickly. The gloves are junk. Don’t use those. Go get some leather and operate the machine with care. This thing could rip an arm off. It’s also pretty heavy so get one on wheels. I’d probably recommend it. It got the job done when nothing else did.
In the Denver metro, where they practically charge us to breathe, I've been paying ~$230 every year to clean out my old home (1959) sewer line. In 1 use I've practically paid it off. Worked great - but be aware that setting 1 is the one to use for going in and out. 2 reverses it but you shouldn't use it for extended time when pushing or pulling. I either missed that point in the manual or it wasn't clearly noted. Once I figured that out I was Handy Manny! Thrilled with my purchase.
Its a divine tool to have as a small business. One of the features that I hate, is it doesn't have the bigger pipe cleaner tools. It comes with the standard one inch attachment, but it only busts up to at least one inch. I ordered the three and half inch and four inch clean outs as most sewer outlets get to four inches in size. Great price, very great quality, very simple and easy to use. just lacks in features.
I have a sump pump pipe that gets clogged by a tree root every 4 to 6 months. I was renting the machine from Home Depot but decided to buy one. This snake works well for what I need. Cuts the root fast and easily. It is a little heavy but not like other brands.
Works great for my needs, re winding is a pain though, 75 feet does well for my kitchen back wall clean out, I wish it had a front lock for the cable ,I've rented others that wer 50 feet but couldn't reach the problem, so had to get a bigger one,
I didn't receive an invoice is my only complaint as I need this to send to corporate office. I submitted a ticket for this but have not received any response yet. Other than that, the product is great