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VEVOR Drain Cleaner Machine Electric Drain Auger 100FT x 3/8 In Auto Feed

Customer Reviews for VEVOR Drain Cleaner Machine Electric Drain Auger 100FT x 3/8 In Auto Feed

Customer Reviews

Ratings by Features

  • 4.8
  • 4.7
  • 4.7
  • 4.7
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283 Review(s)
Clear filters
R. Williams R. Williams
Useless cutters
Definitely not premium quality. Seems to work okay but included cutters are useless; all bent on first use. Not acceptable!
Gregory Sheldon Gregory Sheldon
Owner
Used twice. Completely died the second use. Didn't make it a year. I reached out to customer service and never heard back.
Customer Service Reply: Hello, there, Thank you for your patience and understanding as we work through your recent concern. We want to assure you that we are actively addressing your issue and are committed to finding a satisfactory solution. During this process, we kindly ask you to keep an eye on your ticket or email for updates. Our dedicated team is working diligently to resolve this matter as quickly as possible, and we will keep you informed of any progress.
fitzdman fitzdman
Difficult
It's difficult to get it to power up, but once started it works fine. I don't know what the problem is, but the red power light is very slow at showing power is on. When I first tested the unit the power light would not glow. A few days ago, when I actually went to use the unit, I spent about 45 minutes trying to it to power on. But once I finally got it to power on it did an adequate job. It did open my main sewer drain.
Charles Charles
Father in law
I bought the Vevor cleaner Machine 100ft auto feed. It arrived damaged with a broken housing. I made a claim and after 8 days received a message "ticked will be marked as resolved." My question is resolved how??
Customer Service Reply: Dear valued customer, we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.
Charles C Masterson Charles C Masterson
Labor dept public work s
For price can't complain. Shipping was fast . Came with all attachments u would need for Abt any thing. If using on main or 4 in with tree roots it will work take it slow . If really compacted with roots go with 3/4 in cable . Trust me . But I used it for roots in mine worked ok .
Ramny Ramny
Ms.
Other than not being delivered when it was said to be delivered. Everything is good. Haven't used it yet but will in the next couple of days and will review again.
Roger rigg Roger rigg
Home owner
This isn’t worth your time. I bought one, and it arrived defective. There was a wiring fault and the machine would trip the gfci whenever the tool touched metal, so vevor sent me another one. This one worked, but is too flimsy. About 30 feet into my 4” drain, the snake wouldn’t go any further. The auto feed controls are finicky, and it doesn’t coil in the machine properly, which makes it hard to feed and retract. I ended up buying a ridgid, and I wish I would have bought that originally. Avoid this machine.
Customer Service Reply: Dear valued customer,thank you for reaching out to us and sharing your concerns. We genuinely appreciate your feedback and understand how important it is for you to have a positive experience with our products or services.
The Fixer Guy's The Fixer Guy's
Drain cleaning Machine
The machine is good, just changed the pulley and put a commercial cable on it, because the one that comes with the machine is no strong enough.
Peter Peter
Retired
The unit is well built and strong. I cleaned out several long 4" sewers, both sanitary and storm. On my last run I had a problem with recoiling the cable and it tangled in the drum. I contacted customer service and they resolved the problem to my satisfaction.
Residential User Residential User
Home Owner
Extremely disappointing that the first time I used this, the cable became twisted to the point that it is no longer usable and will not go back into the drum. The cutter I had on the end of the cable must have come loose in the process and now sits in my pipes somewhere presumably. I have used other drain snakes before and this one worked the same until it simply stopped rotating in the drum and would not go in or out any more. I am hopeful that customer service will provide a reasonable solution.

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