Seems like a well made unit. Mine arrive damaged, it was loose in the box with inadequate padding/structure. The motor and frame smashed the exposed plastic electronic enclosure off, damaging the relays on the pcb control board. Unit is more or less unfixable without a great deal of effort on my part; bought the Vevor portable winch instead which is working great for my purposes. Vevor customer service was unwilling to fully refund (what a goat rodeo), untilmately giving me a 50 dollar credit after a great deal of back-and-forth. Eh, you win some and lose some buying from a site like this, but the value is still insane.