Well packed and protected inside the box. (one exception noted below) Most tools you need are included but if you don't own any tools this may be a bit of a challenge for you. Anyone with bicycle or general wrenching experience should be able to handle it. Instructions were lacking in detail but had good pictures. If you've ever worked on bikes as a kid or adult it will go pretty smoothly. Sturdy built overall. The fenders are pretty thick gauge metal but fitting and adjustment are fiddly to say the least. The brackets are not precisely bent so be prepared to fornicate with them for a while. Rear drive wheel isn't true and that makes fitting the fenders even more challenging. I need to order a spoke wrench to true it up. Probably FUBAR'd in shipment. Main construction has booger welds but it's solid. Very nice paint job. Hides the booger welds. Overall I am impressed with this tricycle. I never leave reviews but I wanted to for this unit because it was so well built. I would not hesitate for an instant to purchase another from this manufacturer. Better fender brackets would be nice but that is as close to a down side as I can find. Maybe work on better protecting the wheels in shipment? Simple fix though. If not familiar with adjusting the cables, watch some vidyas on the toobs. They were close from the factory but did need final adjustments and not many people are familiar with that process.