We order 2 one broke 2 weeks after. So like a dummy we ordered another one. Your delivery carry failed to deliver and still have not gotten my refund. So not a great experience with your company or equipment.
Customer Service Reply:
Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
William 
