I couldn't be happier. This is the third one I've ordered! The others either didn't have enough intensity,
the heat wasn't well distributed or the comfort level was not what I wanted. This has heat all the way from top to bottom, three intensity levels, many modes to select from and the pad has nothing that sticks out to make you uncomfortable. The vibrato really vibrates, the different modes hit everything u need pain relief from, relaxation or nice warm heat . You also have a nice comfy pillow to lay your head on. The only thing I will say, and it's not necessarily a negative is that if your a very large person u may not be able to fit your whole body on it from side to side. I am 5'4, 155 and I still have a little room on each side.
Now if they could make one where it doesn't put me into a sound sleep after the first 30 minutes I'd be golden!