Customer Reviews for VEVOR Heavy Duty Electric Meat Grinder 992 Lb/H Capacity 1100W Sausage Stuffer

The grinder itself looks to be fine but the meat tray was very dented. There is no apparent way to contact seller to get a replacement, that really is unfortunate. Poor customer service.

I only took one star off of the quality because of some fit and finish issues. The loading pan would not want to go into the pipe of the grinder. This was easily corrected with bending the metal. Also, the tightening screw to lock in the grinding tube, was bent and unable to be used. I had another M6 screw laying around and was able to use that in its place. it is a very heavy and appears to be a very durable piece of equipment. It grinds flawlessly.

The item was promised to arrive on 12/29/2024( that when I needed it), it arrived on 01/03/2025. Tried to return , no useful line of communication. The grinder itself looks well built, the problem is for cleaning you have to have tools to remove three screws, the inside parts has very sharp edges I had to file them smooth, after I cut my hand while cleaning, overall not a bad grinder.

Very powerful doesn't bog down powers through lot of meat

This machine has made my life so much easier. Very strong. I feed my dogs a raw beef diet and this powers right through 160 lbs. of meat in no time.

The grinder was damaged during shipping and missing a screw for securing the handle. Contacted customer service almost four weeks ago and the issue is still not resolved.

, reply to this email. rayvo1 Dec 30, 2024, 21:54 GMT+8 To get rid of you and the way you are handling my situation give me the refund and I will credit it to my poor judgment on who I purchase from and I can’t say I was happy with your customer service when it is all said and done I feel i never received one answer to any questions I asked have a good day Sent from my iPhone Yusleidys (VEVOR) Dec 30, 2024, 05:26 GMT+8 Dear customer, We deeply apologize for the inconvenience again, Please keep in mind that return is so complicated and difficult, it lasts long time from you return the goods until receive a refund, even the possibility that returned items lost. Refunding after returning is not the only way to solve the inconvenience. It is better that we make our best to refund you 84USD meanwhile you keep the item. Could you please kindly agree with our proposal? Thank you in advance for your cooperation. Looking forward to your reply. Best Regards Yusleidys rayvo1 Dec 29, 2024, 16:16 GMT+8 This is approximately 50 emails and still have not taken care of this a 5 minute phone call would have solved this problem weeks ago granted you are doing what you are instructed to do but it sure doesn’t help my feelings about your customer service Please give me answers to my last email (shortage and wrong feeder pusher) Sent from my iPhone Attachment(s) image0.jpeg image1.jpeg rayvo1 Dec 29, 2024, 16:03 GMT+8 Short brush? Feeder pusher is to large for hole in tray image0.jpegimage1.jpeg Sent from my iPhone Yusleidys (VEVOR) Dec 29, 2024, 06:40 GMT+8 Dear Customer, Thanks for contact us. We have sent you a response: What about the brush and the feeder pusher can you send those if not can you compensate I know but maybe I am pushing it but I think it’s what I should do I do believe I can make it work the basic grinder is I think great the unit itself is powerful enough to handle grinding a couple of hogs at a time which is reason I purchased the grinder it has a couple of quirks I can work with and still have no answer what the button does and again thanks for putting up with me I appreciate what you’re doing for i know it’s very hard to work both sides of the problems incurred Please let us know if you have any other questions. If we have not answered your

On initial setup the switch was stuck/broke "ON". Vevor wanted video but could not open the video. Had to shorten to less than 5 secs so they could view. They offered to send a new switch for me to install. That was unacceptable. This all took 3 weeks, I was offered a good faith payment to keep it. I took that and planned to buy a foot switch, knowing I cannot use the reverse function. Vevor could not recommend a foot switch to use and would not send me a review, until a complaint was filed.

Very disappointed with the customer service do not trust them on getting a refund i bought the product it came broken during shipment try to get it replace it never happen ,i was stock i bought a second one and cant get a refund for the first one

Ordered grinder an what I got was an exhaust fan. Contacted vevor and sent them all the info they wanted and was told I would have to wait 3 to 7 days for someone to contact me. 3 days later they refunded my money with no explanation I would have reordered it but the price went way up.they could have just sent me grinder and I would have been happy. The price was great so I gave 4 stars but gave 1 star for ease of use,features and quality. As for customer satisfaction 1 star there.