This is a very well made, all steel hose reel cart with a great powder coat finish. The fittings for attaching the hose are obviously well machined and show no signs of leaking. Overall, I am pleased with this reel, but there are a few things that cost a star in my rating.
1) Assembly: While it does not take a rocket scientist, there is a slightly elevated degree of difficulty in assembly. It is difficult to get a ratchet onto the nuts when assembling the reel itself as the spacing is very tight. An extra hand would be a great help for the final assembly step as you are required to hold three different somewhat heavy pieces together in perfect alignment in order to insert the screws. My particular unit was missing a couple of washers and nuts from the hardware pack, but fortunately, I keep a stash of miscellaneous hardware in my shop for just such situations.
2) Ease of use: There are two issues here in my opinion. First of all, the crank handle design could be better. It features a rigid handle with a loosely fitting rubber grip that is supposed to turn freely while winding the reel. There is nothing to keep this grip from constantly sliding off the end which adds a certain amount of frustration when trying to roll up 100+ feet of hose. Secondly, when fully loaded with hose, the center of gravity is pretty far forward which makes it somewhat difficult to maneuver it around on the rear wheels.
3) Does not include a leader hose for attaching to the water supply. I purchased one from another supplier which added about $9 to the total cost. If it was included with the reel, this would move from a good value for the money to a great value for the money.
One additional comment that I did not deduct points for but feel the need to point out is that the stated hose capacity of 175' of 5/8 hose appears a little exaggerated. Maybe with the cheapest, thinnest wall hose out there one might be able to cram 175' on the reel, but I have a medium to heavy duty 100' hose and it pretty much maxed out the capacity.
None of these items should be considered a deal breaker. I am well pleased with the purchase, and I highly recommend this to anyone in need of a high quality and durable hose reel. I expect to get years of use out of this.