Customer Reviews for VEVOR Hot Box Food Warmer, 16"x16"x24" Concession Warmer with Water Tray, Four Disposable Catering Pans, Countertop Pizza, Patty, Pastry, Empanada, Concession Hot Food Hold Tested to UL Standards

Once the third delivery arrived, we struggled to remove the white coating. Previous reviews mention the difficulty of removing it and they were right. Otherwise, product works well.

Used for about a year, no issues, works great, highly recommend. I use it all year long to keep meat warm for bbq events. Does not use a lot of power.

Tremendous warmers. The "no hassle return policy" NOT tremendous. These warmers do work very well. You want to make sure you measure your pans as this 5 stack one is a little small if you're trying to use full-sized serving trays. It will fit a normal cooking sheet, but if you need to use serving trays, get the double door one. Be forewarned - the adhesive covering is a nightmare to get off. They put these together after covering the metal so they rivet thru and over the underlying covered area. Plan on at least 30 minutes to remove this nightmare of a cover. It works and kept the warmer blemish free, but good lord what a pain it is and you have little bits left because they riveted over covered area. Beyond annoying. Can't know the warmer though. Works like a champ. Just don't think you can return it like the website says. They're adamant about that if/when you ask. Again great warmer. Customer service...meh.

The unit functions as advertised. Easy controls. Simple to use. Keeps the heat well in the limited use I have given it. A couple of quality issues: a) the riveting in some spots was poorly done (loose rivets), and b) some sheet metal screws were stripped resulting in gaps in the joining of metal. The unit itself is relatively quiet, but sounds like the fan is hitting on some metal as it warms and circulates the heated air. The white plastic protective covering the metal is very tight and time consuming to remove. I am going into the heavy use season and may have some further comments. All in all I am satisfied with my purchase for my use; however the basic construction quality issues are a concern.

The wrap was really hard to peel off the stainless not sure if it had been on too long or what but came off in little pieces

This is an awesome product, I use it three or four times a week and it works great. Definitely worth the money.

Looking for a warmer for get together, this is it! Worry free for keeping food warm.

It gets the job done! The only reason I gave it less than 5 stars is because of the cheap material that it’s made out of! Also, this had nothing to do with the rating that I gave, but the white sticky sticker that comes on the outside was pretty crappy to take off! Other than that, I love having this addition to come food warm!

It heated up well once I added water in the little cup! Needed it for our food truck. Haven't figured out how to lower the temperature. It doesn't work as instructions So far so good. Arrived on time.

This warmer is pretty easy to use and it definitely holds temperatures and keeps my side dishes hot. Waiting to put a brisket in it for 8 hrs hold to see how it does with it. Definitely worth it