This thing worked well the first time i used it. The second time I heated the water and kept it on the feature to stay the same temp. I went outside was having bonfire came back in because luckily my daughter smelt the burning plastic smell. It burnt my counters and the bottom was burnt with black smoke all the device, there was still plenty if water right between the min and max area. The worser part was trying to get this item replaced or my money returned they were terrible they advised me they would only give 20 back at first and kept doing this in small increments, it was insane! Eventually I did get my money back but would not buy from them again.
Customer Service Reply:
Thank you for your patience and cooperation throughout this process. We are pleased to inform you that we have reached a mutual agreement regarding your recent concern. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Your satisfaction is our top priority, and we are committed to ensuring that you have a positive experience with our service.