Helmet looked nice. could never get the helmet adjusted to fit properly. Head band adjustments too big for my head across the top. Could not get helmet adjusted to where when I went to flip up mask, it just slipped off my head every time. Adjustment band in the rear only adjust to one side causing it to be very uncomfortable. Had to tighten adjustment know to the point it gave me a headache trying to use it. Also while using helmet, screen started flickering and not being dark even after replacing with fresh batteries. I have since quit using the helmet as a safety precaution for me because I feel it is not safe to use at all. falls off my head. does not stay in darkening mode when in use and it is uncomfortable to wear. I had fully planned on giving your helmet a good review on my channel. But in good faith with my present experience, this is something I cannot do.
Customer Service Reply:
Dear valued customer,thank you for reaching out to us and sharing your concerns. We genuinely appreciate your feedback and understand how important it is for you to have a positive experience with our products or services. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
Walter 
Samuel Nolan Megehee 
